⚠ Weather Alert: Our physical office is closed due to inclement weather, but we are open for virtual visits. [Click Here to Start a Telemedicine Appointment] ⚠
If you’re thinking it—we’ve probably heard it.
Here’s the rundown on the questions we get most often.
Anyone can walk in for urgent care—you don't need to be our patient. But here's the advantage if we're also your primary care: the pediatrician who does your son's sports physical in July is the same one you can see when he gets injured at practice in September. We're not running two separate practices under one roof. We're one team handling both routine care and urgent stuff.
When you show up at 8pm because your daughter's fever won't break, we already know her history, her medication allergies, and what's normal for her. That's the difference when you get urgent care from people who already know you.
Nope. Walk-ins are welcome whether you're our patient or not. No appointment needed. If your kid is sick or hurt, just come in.
We really accept walk-ins—new patients, established patients, everyone. You don't need an appointment and you don't need to call ahead. We're open until 10pm on weekdays and 9am-5pm on weekends. (If you’d prefer the peace of mind, you can grab an appointment with same-day availability via our online booking portal.)
Yes. You don't know if this is “urgent-care-worthy” or if you're overreacting? Ask anyway. We'd rather you ask. Everything feels like an emergency when it's your first baby and the moon is out—we get it.
- Minor illnesses (colds, mild fevers, rashes)
- Medication questions or refills
- Post-visit follow-ups
- "Should I be worried?" triage calls
- Behavioral or developmental concerns
- Routine chronic condition check-ins
Telemedicine CAN'T do:
- Physical exams that need hands-on assessment
- X-rays or lab work
- Stitches, wound care, or procedures
- Anything requiring an in-person evaluation
But if you need to come in, we'll tell you—and we're right here when you do.
How do I know if I should use urgent care, telemedicine, or go to the ER?
Use KidsWatch Urgent Care for:
Go to the ER (or Dial 911) for:
Start with Telemedicine for:
Still not sure? Call us or start a video visit. We'll tell you the best next step.
Fevers that won't break (under XX degrees for babies under 1, or XX degrees for kids age 2-10, or XX degrees age 11-18)
Ear pain or suspected ear infections
Coughs, colds, and respiratory issues
Vomiting or diarrhea for more than 12 hours
Minor cuts needing stitches
Sprains, strains, or sports injuries
Rashes or allergic reactions like hives
"Should I be worried?" moments after regular office hours
Difficulty breathing or turning blue (Dial 911)
Severe allergic reactions (Dial 911 if respiratory)
Head injuries with any loss of consciousness
Uncontrolled bleeding
Suspected broken bones (large bones)
Seizures
Fever in babies under 3 months
Minor illnesses when you want a doctor's opinion
Medication questions
Post-visit check-ins
Rashes you can show on camera
What are your hours?
FALLS CHURCH, VIRGINIA:
Monday-Friday: Walk-ins + appointments until 10pm
Saturday-Sunday: 9am-5pm
ASHBURN, VIRGINIA:
Coming Spring 2026
Telemedicine: Available during clinic hours, often same-day
